Restaurants moving towards IOT

Like many other bricks-and-mortar destinations facing online competition, restaurants are under mounting pressure to deliver much more than a nice meal.

Today’s diner expects a more convenient, engaging and seamless experience than ever before, and hospitality vendors are turning to technology to meet this demand.

As well as supplementing their kitchen operations, stock management and use of energy, the Internet of Things (IOT) is enabling restaurants across the world to deliver a richer customer experience, and vendors large and small are driving this movement.

Dine in Experience

Time is valuable, and any restaurant that can help customers save time will go into the good books. While customers don’t want to scrimp on food quality, you can speed up the dining experience with digital kiosks and mobile ordering and paying.

But it’s not just ordering where tech can speed things up. Understanding that there are times when customers are in a hurry, and want to pay for their meal and split the bill with friends – all in under a minute.

The good news is that many restaurants are already embracing the digital age.

in addition to, there have been growing demands for restaurants to provide wi-fi capabilities, online ordering and loyalty programmes in recent years. But as tech evolves, restaurants need to keep pace. And with so much competition, restaurants can’t afford to fall behind.

“Restaurants are adapting their menus and technology in line with shifting consumer preferences, as millennial tastes for fresh food, mobile ordering, and automated kiosks take hold.”

BoH Technology

Hyper customization

With apps to swipe through thousands of choices to restaurants with endless combinations to try, hyper customization became a norm. Digitally updated kitchens and refined individual tastes bring together a variety of flavors and dishes and that too with your swipe and select. This innovation allows customers to have their defined orders according to their flavors, quantity, quality, ingredients, calorie control and macro nutrients consumption and it also helps reduce food waste.

63% of restaurant owners and managers said they’d invest in technology if it made their day-to-day operations more efficient.

Online presence

Globalization is a word familiar to every ear and so is technology and connectivity. The 21st century has its fair share of Internet and there isn’t any industry into this race. With every passing day, we are heading towards it and restaurants and hotels are no different.

No matter if you’re running a small cafeteria or a large chain of fast food, today’s diner wants a bit more convenient, exotic and vibrant experience. Today’s restaurants and hotel management people are constantly running towards internet to acknowledge their presence in the crowded market, where as failing to be there, you are going to loose a big market share between other compatitors.

Although a great restaurant experience must include great food, a bad restaurant experience happened through bad service delivery, and customer dissatisfaction.

Mutual experience

With IOT, businesses related food services are capable of easily meeting customers’ demands. What about offering a hot chocolate cup on a rainy day by an ad? This practice helps people connect and interact easily and with mutual control, it is capable of creating a satisfying and unique environment from ordering food to settling the bill and we are happy to see restaurants dealing and moving forward to create unique and novel techniques to stand out in the market making dining experiences better and healthier.

To know more how beefnb can help you covert your restaurant to the latest digital theme and concept please contact us now…